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|e 1989
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|a Crosby
|h Philip B.
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|a Let's talk quality
|b 96 questions you always wanted to ask Philip Crosby
|c by Philip B.Crosby
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|a New York
|b McGraw-Hill
|c 1989
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| 300 |
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|a x, 208 p.
|c 21 cm
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|a Includes index
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