APA (7th ed.) Citation

DRUMMOND. (1992). The quality movement: What total quality management is really all about. Kogan Page.

Chicago Style (17th ed.) Citation

DRUMMOND. The Quality Movement: What Total Quality Management Is Really All About. London: Kogan Page, 1992.

MLA (8th ed.) Citation

DRUMMOND. The Quality Movement: What Total Quality Management Is Really All About. Kogan Page, 1992.

Warning: These citations may not always be 100% accurate.