APA (7th ed.) Citation

Lovelock. (1992). Managing services: Marketing, operations and hu n resources (2nd ed.). Prentice-hall.

Chicago Style (17th ed.) Citation

Lovelock. Managing Services: Marketing, Operations and Hu N Resources. 2nd ed. New Jersey: Prentice-hall, 1992.

MLA (8th ed.) Citation

Lovelock. Managing Services: Marketing, Operations and Hu N Resources. 2nd ed. Prentice-hall, 1992.