Service success! lessons from a leader on how to turn around a service business

Bibliographic Details
Main Author: Kaplan
Other Authors: Rieser
Format: Book
Language:English
Published: New York John Wiley & Sons 1994
Subjects:

IPDA

Holdings details from IPDA
Call Number: 658 5 KAP 1994
Accession Item Category Format Status Notes
0151950 Umum BOOKS AVAILABLE
0151951 Umum BOOKS AVAILABLE

INSPEKA(Institut Pegawai Kanan)

Holdings details from INSPEKA(Institut Pegawai Kanan)
Call Number: 658 5 KAP 1994
Accession Item Category Format Status Notes
B000023073 Umum BOOKS AVAILABLE
B000023074 Umum BOOKS AVAILABLE