Creech. (1994). Five pillars of TQM: How to make the total quality management work for you. Truman Talley Books.
Chicago Style (17th ed.) CitationCreech. Five Pillars of TQM: How to Make the Total Quality Management Work for You. New York: Truman Talley Books, 1994.
MLA (8th ed.) CitationCreech. Five Pillars of TQM: How to Make the Total Quality Management Work for You. Truman Talley Books, 1994.
Warning: These citations may not always be 100% accurate.