APA (7th ed.) Citation

Ross. (1993). Total quality management: Text, cases and readings (2nd ed.). Kogan Page.

Chicago Style (17th ed.) Citation

Ross. Total Quality Management: Text, Cases and Readings. 2nd ed. London: Kogan Page, 1993.

MLA (8th ed.) Citation

Ross. Total Quality Management: Text, Cases and Readings. 2nd ed. Kogan Page, 1993.

Warning: These citations may not always be 100% accurate.