APA (7th ed.) Citation

OAKLAND & PORTER. (1994). Cases in total quality management. Butterworth Heinemann.

Chicago Style (17th ed.) Citation

OAKLAND and PORTER. Cases in Total Quality Management. Oxford: Butterworth Heinemann, 1994.

MLA (8th ed.) Citation

OAKLAND and PORTER. Cases in Total Quality Management. Butterworth Heinemann, 1994.

Warning: These citations may not always be 100% accurate.