Hinton. Customer-focused quality: What to do on Monday morning. Prentice Hall.
Chicago Style (17th ed.) CitationHinton. Customer-focused Quality: What to Do on Monday Morning. New Jersey: Prentice Hall.
MLA (8th ed.) CitationHinton. Customer-focused Quality: What to Do on Monday Morning. Prentice Hall.
Warning: These citations may not always be 100% accurate.