Saville. (1996). Managing operations: Customers, productivity,improvement and change. Prentice Hall.
Chicago Style (17th ed.) CitationSaville. Managing Operations: Customers, Productivity,improvement and Change. Sydney: Prentice Hall, 1996.
MLA (8th ed.) CitationSaville. Managing Operations: Customers, Productivity,improvement and Change. Prentice Hall, 1996.
Warning: These citations may not always be 100% accurate.