Flanigan & Scott. (1995). Process improvement: How to enhance your organisations effectiveness. Kogan Page.
Chicago Style (17th ed.) CitationFlanigan and Scott. Process Improvement: How to Enhance Your Organisations Effectiveness. London: Kogan Page, 1995.
MLA (8th ed.) CitationFlanigan and Scott. Process Improvement: How to Enhance Your Organisations Effectiveness. Kogan Page, 1995.
Warning: These citations may not always be 100% accurate.