BACK. (1982). Assertiveness at work: A practical guide to handling awkward situations (2nd ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationBACK. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. 2nd ed. London: McGraw-Hill, 1982.
MLA (8th ed.) CitationBACK. Assertiveness at Work: A Practical Guide to Handling Awkward Situations. 2nd ed. McGraw-Hill, 1982.
Warning: These citations may not always be 100% accurate.