APA (7th ed.) Citation

HAYES, PISANO, & UPTON. (1996). Strategic operations: Competing through capabilities. Free Press.

Chicago Style (17th ed.) Citation

HAYES, PISANO, and UPTON. Strategic Operations: Competing Through Capabilities. New York: Free Press, 1996.

MLA (8th ed.) Citation

HAYES, et al. Strategic Operations: Competing Through Capabilities. Free Press, 1996.