SPENLEY. (1992). World class performance through total quality: A practical guide to implementation. Chapman and Hall.
Chicago Style (17th ed.) CitationSPENLEY. World Class Performance Through Total Quality: A Practical Guide to Implementation. London: Chapman and Hall, 1992.
MLA (8th ed.) CitationSPENLEY. World Class Performance Through Total Quality: A Practical Guide to Implementation. Chapman and Hall, 1992.
Warning: These citations may not always be 100% accurate.