HIAM. (1992). Closing the quality gap: Lessons from America's leading companies. Prentice Hall.
Chicago Style (17th ed.) CitationHIAM. Closing the Quality Gap: Lessons from America's Leading Companies. Englewood Cliffs, N.J: Prentice Hall, 1992.
MLA (8th ed.) CitationHIAM. Closing the Quality Gap: Lessons from America's Leading Companies. Prentice Hall, 1992.
Warning: These citations may not always be 100% accurate.