Dalela & Saurabh. (1999). ISO 9000: A manual for total quality management (2nd rev. and enlarged ed.). S. Chand & Comp.
Chicago Style (17th ed.) CitationDalela and Saurabh. ISO 9000: A Manual for Total Quality Management. 2nd rev. and enlarged ed. New Delhi: S. Chand & Comp, 1999.
MLA (8th ed.) CitationDalela and Saurabh. ISO 9000: A Manual for Total Quality Management. 2nd rev. and enlarged ed. S. Chand & Comp, 1999.
Warning: These citations may not always be 100% accurate.