APA (7th ed.) Citation

Heizer & Nathan. (1998). Cases in total quality management: Manufacturing and services. South-Western College Publ.

Chicago Style (17th ed.) Citation

Heizer and Nathan. Cases in Total Quality Management: Manufacturing and Services. Ohio: South-Western College Publ, 1998.

MLA (8th ed.) Citation

Heizer and Nathan. Cases in Total Quality Management: Manufacturing and Services. South-Western College Publ, 1998.