APA (7th ed.) Citation

Cassidy & Guggenburger. (2001). A practical guide to information systems process improvement. St. Lucie Press.

Chicago Style (17th ed.) Citation

Cassidy and Guggenburger. A Practical Guide to Information Systems Process Improvement. London: St. Lucie Press, 2001.

MLA (8th ed.) Citation

Cassidy and Guggenburger. A Practical Guide to Information Systems Process Improvement. St. Lucie Press, 2001.