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00603cam a2200193 a 4500 |
| 001 |
0000057769 |
| 005 |
20171208090000.0 |
| 040 |
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|a mod
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| 041 |
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|a eng
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| 020 |
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|a 0256187428
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| 090 |
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|a 658.812
|b LUC
|c f
|e 1996
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| 100 |
1 |
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|a Lucas
|h Robert W.
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| 245 |
1 |
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|a Customer service
|b skills and concepts for business
|c Robert W.Lucas
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| 260 |
0 |
0 |
|a Chicago
|b Irwin Mirror Press
|c 1996
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| 300 |
0 |
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|a xviii, 235 p.
|b ill.
|c 28 cm
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| 500 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Customer service
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| 852 |
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|a 01
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| 999 |
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|a 0156886
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
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