WILLIAM. (1994). Essentials of total quality management. Amacom.
Chicago Style (17th ed.) CitationWILLIAM. Essentials of Total Quality Management. New York: Amacom, 1994.
MLA (8th ed.) CitationWILLIAM. Essentials of Total Quality Management. Amacom, 1994.
Warning: These citations may not always be 100% accurate.