APA (7th ed.) Citation

Bank. (2000). The essence of Total Quality Management. Prentice Hall.

Chicago Style (17th ed.) Citation

Bank. The Essence of Total Quality Management. England: Prentice Hall, 2000.

MLA (8th ed.) Citation

Bank. The Essence of Total Quality Management. Prentice Hall, 2000.

Warning: These citations may not always be 100% accurate.