Pickering. (2000). How to manage conflict: Turn all conflicts into win-win Outcomes (3rd Ed.). Career Press.
Chicago Style (17th ed.) CitationPickering. How to Manage Conflict: Turn All Conflicts into Win-win Outcomes. 3rd Ed. Franklin Lakes, New Jersey: Career Press, 2000.
MLA (8th ed.) CitationPickering. How to Manage Conflict: Turn All Conflicts into Win-win Outcomes. 3rd Ed. Career Press, 2000.
Warning: These citations may not always be 100% accurate.