Knod & Schonberger. (2001). Operations management meeting: Customer's demands (Seventh edition.). McGraw-Hill.
Chicago Style (17th ed.) CitationKnod and Schonberger. Operations Management Meeting: Customer's Demands. Seventh edition. Boston: McGraw-Hill, 2001.
MLA (8th ed.) CitationKnod and Schonberger. Operations Management Meeting: Customer's Demands. Seventh edition. McGraw-Hill, 2001.
Warning: These citations may not always be 100% accurate.