Khoo. (2002). Applying Sun Tzu's art of war in customer service. Pelanduk Publications.
Chicago Style (17th ed.) CitationKhoo. Applying Sun Tzu's Art of War in Customer Service. Subang Jaya: Pelanduk Publications, 2002.
MLA (8th ed.) CitationKhoo. Applying Sun Tzu's Art of War in Customer Service. Pelanduk Publications, 2002.
Warning: These citations may not always be 100% accurate.