Mengendali aduan pelanggan Mengubah cabaran kepada peluang

Mengendali aduan pelanggan Mengubah cabaran kepada peluang

Bibliographic Details
Main Author:	Denham
Other Authors:	Mohd. Rizal Saidin
Format:	Book
Language:	English
Published:	Petaling Jaya Prentice Hall 2003
Series:	Rahsia kejayaan
Subjects:	Consumer complaints Consumer behavior Customer relations

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