Customer relationship management creating competitive advantage through win-win relationship strategies
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Singapore
McGraw-Hill
2001.
|
| Subjects: |
| Physical Description: | x, 160 p. ill. 25 cm. |
|---|---|
| ISBN: | 0071206787 |