APA (7th ed.) Citation

Plunkett, Attner, & Allen. (2002). Management: Meeting and exceeding customer expectations (7th ed.). South-Western/Thomson Learning.

Chicago Style (17th ed.) Citation

Plunkett, Attner, and Allen. Management: Meeting and Exceeding Customer Expectations. 7th ed. Cincinnati, Ohio: South-Western/Thomson Learning, 2002.

MLA (8th ed.) Citation

Plunkett, et al. Management: Meeting and Exceeding Customer Expectations. 7th ed. South-Western/Thomson Learning, 2002.