Gentle. (2002). The CRM project management handbook: Building realistic expectations and managing risk. Kogan Page.
Chicago Style (17th ed.) CitationGentle. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. London: Kogan Page, 2002.
MLA (8th ed.) CitationGentle. The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk. Kogan Page, 2002.
Warning: These citations may not always be 100% accurate.