Creating a customer-centered culture leadership in quality, innovation, and speed
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| Format: | Book |
| Language: | English |
| Published: |
Milwaukee, Wis.
ASQC Quality Press
1993.
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| Item Description: | Includes bibliographical references (p. [165]-168) and index. |
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| Physical Description: | xix, 177 p. ill. 26 cm. |
| ISBN: | 0873891511 |