Ketola & Roberts. (2001). ISO 9001:2000 management responsibility in a nutshell: A concise guide for management. Paton Press.
Chicago Style (17th ed.) CitationKetola and Roberts. ISO 9001:2000 Management Responsibility in a Nutshell: A Concise Guide for Management. Chico, Calif: Paton Press, 2001.
MLA (8th ed.) CitationKetola and Roberts. ISO 9001:2000 Management Responsibility in a Nutshell: A Concise Guide for Management. Paton Press, 2001.
Warning: These citations may not always be 100% accurate.