Insights to performance excellence, 2003 an inside look at the 2003 Baldrige Award criteria
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| Language: | English |
| Published: |
Milwaukee, Wis.
ASQC Quality Press
2003.
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| Item Description: | Includes index. |
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| Physical Description: | x, 246 p. ill. 28 cm |
| ISBN: | 0873895819 |