Mai & Akerson. (2003). The leader as communicator: Strategies and tactics to build loyalty, focus effort and spark creativity. AMACOM.
Chicago Style (17th ed.) CitationMai and Akerson. The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort and Spark Creativity. New York: AMACOM, 2003.
MLA (8th ed.) CitationMai and Akerson. The Leader as Communicator: Strategies and Tactics to Build Loyalty, Focus Effort and Spark Creativity. AMACOM, 2003.
Warning: These citations may not always be 100% accurate.