APA (7th ed.) Citation

Brinkman & Kirschner. (2003). Dealing with difficult people: 24 lessons for bringing out the best in everyone. McGraw-Hill.

Chicago Style (17th ed.) Citation

Brinkman and Kirschner. Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone. New York: McGraw-Hill, 2003.

MLA (8th ed.) Citation

Brinkman and Kirschner. Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone. McGraw-Hill, 2003.