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|a eng
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|a 0071416412
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|a 658.3145
|b BRI
|e 2003
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|a Brinkman
|h Rick
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|a Dealing with difficult people
|b 24 lessons for bringing out the best in everyone
|c Rick Brinkman, Rick Kirschner
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|a New York
|b McGraw-Hill
|c 2003
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300 |
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|a ix, 48 p.
|b ill.
|c 23 cm
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|a McGraw-Hill professional education
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650 |
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|a Psychology, Industrial
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|a Interpersonal communication
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|a Problem employees
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|a Interpersonal relations
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