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|e 2003
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|a Fournies
|h Ferdinand
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|a Why customers don't do what you want them to do
|b 24 solutions to overcoming common selling problems
|c Ferdinand Fournies
|
| 260 |
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|a New York
|b McGraw-Hill
|c 2003
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| 300 |
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|a ix, 48 p.
|c 23 cm
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| 440 |
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|a McGraw-Hill professional education
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| 500 |
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|a Includes index
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| 650 |
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|a Sales management
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| 650 |
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|a Sales personnel
|x Training of
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| 650 |
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|a Selling
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