Evans. (2003). Total quality: Management, organization, and strategy (3rd ed.). Thomson/South-Western.
Chicago Style (17th ed.) CitationEvans. Total Quality: Management, Organization, and Strategy. 3rd ed. Mason, OH: Thomson/South-Western, 2003.
MLA (8th ed.) CitationEvans. Total Quality: Management, Organization, and Strategy. 3rd ed. Thomson/South-Western, 2003.
Warning: These citations may not always be 100% accurate.