APA (7th ed.) Citation

Kandampully, J., Mok, C., & Sparks, B. A. (2004). Service quality management in hospitality, tourism, and leisure. Jaico Publ. House.

Chicago Style (17th ed.) Citation

Kandampully, Jay, Connie Mok, and Beverley A. Sparks. Service Quality Management in Hospitality, Tourism, and Leisure. Mumbai: Jaico Publ. House, 2004.

MLA (8th ed.) Citation

Kandampully, Jay, et al. Service Quality Management in Hospitality, Tourism, and Leisure. Jaico Publ. House, 2004.