Service quality management in hospitality, tourism, and leisure
| Other Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Mumbai
Jaico Publ. House
2004
|
| Subjects: |
| Item Description: | Includes bibliographical references and indexes |
|---|---|
| Physical Description: | xvii, 339 p. ill. 22 cm. |
| ISBN: | 8179921840 |