Service quality management in hospitality, tourism, and leisure

Service quality management in hospitality, tourism, and leisure

Bibliographic Details
Other Authors:	Kandampully, Jay, Mok, Connie, Sparks, Beverley A.
Format:	Book
Language:	English
Published:	Mumbai Jaico Publ. House 2004
Subjects:	Leisure industry > Management. Tourism > Management. Hospitality industry > Management.

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