Heijden. (2005). Scenarios: The art of strategic conversation (2nd ed.). John Wiley & Sons, Ltd.
Chicago Style (17th ed.) CitationHeijden. Scenarios: The Art of Strategic Conversation. 2nd ed. England: John Wiley & Sons, Ltd, 2005.
MLA (8th ed.) CitationHeijden. Scenarios: The Art of Strategic Conversation. 2nd ed. John Wiley & Sons, Ltd, 2005.
Warning: These citations may not always be 100% accurate.