APA (7th ed.) Citation

Kaplan & Norton. (2004). Strategy maps: Converting intangible assets into tangible outcomes. Harvard Business School Press.

Chicago Style (17th ed.) Citation

Kaplan and Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston: Harvard Business School Press, 2004.

MLA (8th ed.) Citation

Kaplan and Norton. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business School Press, 2004.

Warning: These citations may not always be 100% accurate.