APA (7th ed.) Citation

Niven. (2002). Balanced scorecard step by step: Maximizing performance and maintaining results. John Wiley & Sons.

Chicago Style (17th ed.) Citation

Niven. Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results. New York: John Wiley & Sons, 2002.

MLA (8th ed.) Citation

Niven. Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results. John Wiley & Sons, 2002.

Warning: These citations may not always be 100% accurate.