APA (7th ed.) Citation

Bazerman & Watkins. (2004). Predictable surprises: The disasters you should have seen coming and how to prevent them. Harward Business School Press.

Chicago Style (17th ed.) Citation

Bazerman and Watkins. Predictable Surprises: The Disasters You Should Have Seen Coming and How to Prevent Them. Boston: Harward Business School Press, 2004.

MLA (8th ed.) Citation

Bazerman and Watkins. Predictable Surprises: The Disasters You Should Have Seen Coming and How to Prevent Them. Harward Business School Press, 2004.