The big book of customer service training games quick, fun activities for training customer services reps, salespeople, and anyone else who deals with customers
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| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw-Hill
1999
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| Subjects: |
| Physical Description: | xiv, 209 p. ill. 24 cm |
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| ISBN: | 0070779740 |