|
|
|
|
| LEADER |
00883cam a2200217 a 4500 |
| 001 |
0000080747 |
| 005 |
20061116090000.0 |
| 040 |
|
|
|a mod
|
| 041 |
|
|
|a eng
|
| 020 |
0 |
0 |
|a 0070779740
|
| 090 |
0 |
0 |
|a 658.812
|b CAR
|e 1999
|
| 100 |
1 |
0 |
|a Carlaw
|h Peggy
|
| 245 |
1 |
4 |
|a The big book of customer service training games
|b quick, fun activities for training customer services reps, salespeople, and anyone else who deals with customers
|c Peggy Carlaw and Vasudha Kathleen Deming
|
| 260 |
0 |
0 |
|a New York
|b McGraw-Hill
|c 1999
|
| 300 |
0 |
0 |
|a xiv, 209 p.
|b ill.
|c 24 cm
|
| 650 |
0 |
0 |
|a Employees
|x Training of.
|
| 650 |
0 |
0 |
|a Customer services
|x Management Handbooks, manuals, etc
|
| 650 |
0 |
0 |
|a Customer services
|x Employees Training of.
|
| 852 |
0 |
0 |
|a 01
|
| 999 |
|
|
|a 0244239
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j WEEDING APPROVAL
|q GOOD CONDITION
|
| 999 |
|
|
|a 0247462
|b IKEM
|d BOOKS
|e Umum
|f IKEM
|j AVAILABLE
|q GOOD CONDITION
|