APA (7th ed.) Citation

Bodaken & Fritz. (2006). The managerial moment of truth: The essential step in helping people improve performance. Free Press.

Chicago Style (17th ed.) Citation

Bodaken and Fritz. The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance. New York: Free Press, 2006.

MLA (8th ed.) Citation

Bodaken and Fritz. The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance. Free Press, 2006.