Niven. (2006). Balanced scorecard step-by-step: Maximizing performance and maintaining results (2nd ed.). John Wiley & Sons, Inc.
Chicago Style (17th ed.) CitationNiven. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. 2nd ed. New Jersey: John Wiley & Sons, Inc, 2006.
MLA (8th ed.) CitationNiven. Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results. 2nd ed. John Wiley & Sons, Inc, 2006.
Warning: These citations may not always be 100% accurate.