APA (7th ed.) Citation

Rossiter. (1996). Total quality management: Mastering your small business. Upstart Publishing Company.

Chicago Style (17th ed.) Citation

Rossiter. Total Quality Management: Mastering Your Small Business. Chicago: Upstart Publishing Company, 1996.

MLA (8th ed.) Citation

Rossiter. Total Quality Management: Mastering Your Small Business. Upstart Publishing Company, 1996.

Warning: These citations may not always be 100% accurate.