APA (7th ed.) Citation

Goetsch & Davis. (2003). Quality management: Introduction to total quality management for production, processing, and services (4th ed.). Prentice Hall.

Chicago Style (17th ed.) Citation

Goetsch and Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 4th ed. New Jersey: Prentice Hall, 2003.

MLA (8th ed.) Citation

Goetsch and Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. 4th ed. Prentice Hall, 2003.