APA (7th ed.) Citation

Laguna & Marklund. (2004). Business process modeling, simulation, and design. Pearson/Prentice Hall.

Chicago Style (17th ed.) Citation

Laguna and Marklund. Business Process Modeling, Simulation, and Design. Upper Saddle River, NJ: Pearson/Prentice Hall, 2004.

MLA (8th ed.) Citation

Laguna and Marklund. Business Process Modeling, Simulation, and Design. Pearson/Prentice Hall, 2004.