APA (7th ed.) Citation

Galbraith. (2005). Designing the customer-centric organization: A guide to strategy, structure, and process. Jossey-Bass.

Chicago Style (17th ed.) Citation

Galbraith. Designing the Customer-centric Organization: A Guide to Strategy, Structure, and Process. San Francisco: Jossey-Bass, 2005.

MLA (8th ed.) Citation

Galbraith. Designing the Customer-centric Organization: A Guide to Strategy, Structure, and Process. Jossey-Bass, 2005.

Warning: These citations may not always be 100% accurate.